If you place your order before 3 PM CE(S)T, we'll ship it the same day! We process orders from Monday to Friday.

Please note that during sale periods (such as Black Friday) or major product launches, processing times may be slightly longer.

Orders within the Netherlands typically arrive within 1-3 business days. For other EU countries, delivery can take anywhere from 3 to 10 business days, depending on the destination and courier service.

Shipping options vary by country. Our most commonly used carriers include DHL, PostNL, and UPS.

Once your order is packed, you’ll receive a track & trace link in your email. You can also track your order directly through your account on our website.

A backorder means the product is currently out of stock. However, we will order it from our manufacturer, and as soon as it arrives, we’ll ship it to you immediately!

If your order has been delayed for more than two weeks, please reach out to our support team, we’ll look into it and find the best solution for you.

No worries! Contact our support team, and we’ll make sure your order gets to you as soon as possible.

If your order hasn’t been shipped yet, we can cancel it for you. Contact our support team as soon as possible.

If your order hasn’t been shipped yet, we’ll do our best to update the address for you. Contact our support team as soon as possible.

You can easily return your order through our return portal.

When making your return, you can request to exchange your product for a different size! Once the return is processed, our team will send you your new product.

You have 14 days to register your return, starting from three days after shipment.

Once your return has been scanned at our warehouse, it can take up to 5 business days for our team to process it.

After you receive a refund email, the money will be back in your account within 2-10 business days, depending on your payment provider.

For hygiene or personalization reasons, some items cannot be returned. This includes personalized belts, socks, and smelling salts.

Oops! That’s on us. Send an email to our support team, and we’ll investigate the issue and send you the correct product as soon as possible.

Yes, return shipping costs are the responsibility of the customer.

We offer a variety of payment options, including Card, iDEAL, PayPal, Bancontact, Cards, Pay with Klarna: Afterpay and Slice It.

Yes! Klarna is available as a payment option.

Sure thing! You can order your giftcard here.

Our support team is happy to help! Reach out to us via email at support@powerliftingshop.com.

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